GIAHAO LLC — Business Information

Last Updated: April 2026

GIAHAO LLC is a U.S.-based online retailer specializing in stainless steel garden tool sets and heavy-duty outdoor hand tools. We are committed to offering high-quality products sourced from trusted manufacturers, supported by transparent policies and professional customer service. We believe every customer deserves to shop with full confidence — knowing exactly who they are buying from and what to expect.

Business Details

Company NameGIAHAO LLC
Business Address3901 Pikes Peak Rd, Parker, CO 80138, United States
Support Emailsupport@giahao.com
Support Phone+1 251 416 2937
Support HoursMonday – Friday: 9:00 AM – 6:00 PM (MST)
Saturday – Sunday: Closed
Websitewww.giahao.com

What We Do

GIAHAO LLC operates an e-commerce store offering products across the following core categories:

  • Garden Tool Sets — multi-piece stainless steel tool sets for digging, weeding, planting, and everyday yard work
  • Stainless Steel Hand Tools — trowels, cultivators, weeders, pruners, and other individual tools built to hold up to daily use
  • Tool Storage & Carry Solutions — carry bags, totes, and folding garden stools with detachable storage

All products are sourced from manufacturers or authorized U.S. distributors and are 100% genuine and authentic.

Our Commitments

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Quality Products

Sourced from trusted manufacturers and authorized U.S. distributors.

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Free Shipping

Free standard shipping on all U.S. orders, including multi-piece sets.

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Secure Payments

All transactions are protected by 128-bit SSL and PCI-DSS-compliant processing.

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90-Day Returns

We accept returns within 90 days of delivery for defective and non-defective items.

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Manufacturer Warranties

Every product is backed by the original manufacturer's warranty.

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Customer Support

Dedicated support team available Monday–Friday, 9 AM–6 PM MST.

Shipping Information

All orders are processed and shipped from our warehouse located in Parker, Colorado, United States. Delivery timeframes depend on the product type:

  • Individual tools & small sets: typically delivered within 1–3 business days after dispatch
  • Larger multi-piece tool sets and bundled orders: typically delivered within 3–5 business days, depending on carrier scheduling and your delivery location

For complete details, please visit our Shipping Policy.

Product Authenticity

GIAHAO LLC sources all products from manufacturers or authorized distributors located in the United States. Every item sold on our website is genuine and includes the applicable manufacturer warranty where available. We do not sell counterfeit, imitation, or unauthorized goods of any kind.

For more information, visit our Product Authenticity & Sourcing page.

Secure Payments

All payments on giahao.com are processed securely through trusted, PCI-DSS-compliant payment providers using industry-standard 128-bit SSL encryption. Customer payment information is fully protected during every transaction.

We accept: Visa, Mastercard, American Express, PayPal, Stripe, Google Pay, and Apple Pay.

Our Policies

We are committed to full transparency. For complete details on how we operate, please visit the following pages:

Customer Support

ADDRESS

3901 Pikes Peak Rd, Parker, CO 80138, USA

Business hours:

Mon – Fri 9:00 AM – 6:00 PM Saturday Closed Sunday Closed