Business Information
Who we are, what we sell, and how to reach us. GIAHAO LLC is a U.S.-based online retailer of stainless steel garden tool sets and heavy-duty outdoor hand tools.
Shop with confidence: you always know exactly who you’re buying from — a registered U.S. business with transparent policies and real customer support.
GIAHAO LLC is a U.S.-based online retailer specializing in stainless steel garden tool sets and heavy-duty outdoor hand tools. We offer quality products from trusted manufacturers and established suppliers, backed by transparent policies and professional customer service — so every customer knows exactly who they’re buying from and what to expect.
Business Details
| Company name | GIAHAO LLC |
| Business address | 3901 Pikes Peak Rd, Parker, CO 80138, United States |
| Support email | support@giahao.com |
| Support phone | +1 (251) 416-2937 |
| Support hours | Monday – Friday: 9:00 AM – 6:00 PM (MST) Saturday – Sunday: Closed |
| Website | giahao.com |
What We Do
GIAHAO LLC operates an online store with three core product categories:
All products are genuine and sourced from trusted manufacturers and established suppliers.
Our Commitments
Quality ProductsSourced from trusted manufacturers and established suppliers.
Free ShippingFree shipping on all orders to the contiguous U.S., including freight items.
Secure PaymentsSSL/TLS encryption and PCI DSS compliant payment processing.
90-Day ReturnsReturns within 90 days of delivery, with a free prepaid return label.
Manufacturer WarrantiesWhere a manufacturer warranty applies, we help you with your claim.
Customer SupportReal people, Monday–Friday, 9:00 AM – 6:00 PM (MST).
Shipping Information
Orders ship from our warehouse in Parker, Colorado. Orders are processed within 1 business day, and delivery time depends on the product type:
| Order type | Typical delivery after dispatch |
|---|---|
| Individual tools & small sets | 1–3 business days |
| Larger tool sets & bundled orders | 3–5 business days |
| Oversized freight items | 3–7 business days, by appointment |
For full details, see our Shipping Policy and Freight Shipping Policy.
Product Authenticity
Every item sold on giahao.com is genuine and exactly as described. We source from trusted manufacturers and established suppliers, keep invoices and supplier records for the products we sell, and never offer counterfeit, imitation, or unauthorized goods of any kind.
Learn more on our Product Authenticity & Sourcing page.
Secure Payments
We accept Visa, Mastercard, American Express, Discover, PayPal, and Google Pay. Every page is protected with SSL/TLS encryption, and card payments are processed by PCI DSS compliant providers, including Stripe and PayPal. GIAHAO LLC never stores your full card number. All prices are in U.S. dollars (USD).
Our Policies
For complete details on how we operate, visit:
Contact Us
Questions about an order or our business? Contact GIAHAO LLC:
Company FAQ
GIAHAO LLC, a U.S.-based business located at 3901 Pikes Peak Rd, Parker, CO 80138.
Stainless steel garden tool sets, individual hand tools, and tool storage and carry solutions.
From our warehouse in Parker, Colorado. Shipping is free on all orders to the contiguous U.S.
Visa, Mastercard, American Express, Discover, PayPal, and Google Pay. All charges are in U.S. dollars.
Email support@giahao.com or call +1 (251) 416-2937, Monday–Friday, 9:00 AM – 6:00 PM (MST).