Terms of Service | GIAHAO
Legal · GIAHAO LLC

Terms of Service

The terms that apply when you browse giahao.com or buy garden tool sets and outdoor hand tools from GIAHAO LLC. Please read them before using our website.

Last updated: October 9, 2026 About 7 min read
USDPrices final at checkout, no hidden fees
100%Genuine products only
90 daysReturns under our Returns Policy
ColoradoGoverning law

Please note: by visiting giahao.com or placing an order, you agree to these Terms. If you don’t agree with any part of them, please don’t use the website.

This website is operated by GIAHAO LLC. Throughout the site, "we," "us," and "our" refer to GIAHAO LLC. By visiting our site or purchasing from us, you use our "Service" and agree to these Terms of Service. They apply to all users of the site, including browsers, customers, merchants, and contributors of content.

SECTION 01 · STORE

Online Store Terms

By accepting these Terms, you confirm that you are of legal age in your place of residence, or that you have obtained parental consent for any minors in your care to use this site.

You may not use our products or services for any illegal or unauthorized purpose, or violate any local, state, national, or international laws.

You agree not to transmit any worms, viruses, malicious code, or other harmful components. Any breach of these Terms will result in immediate termination of your access to our services.

SECTION 02 · GENERAL

General Conditions

  • We reserve the right to refuse service to anyone, at any time, for any reason.
  • Content you submit (excluding payment information) may be transferred unencrypted across networks and adapted to meet technical requirements. Payment information is always encrypted.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written permission.
  • Section headings are for convenience only and do not affect the interpretation of these Terms.
SECTION 03 · ACCURACY

Accuracy and Currency of Information

We make every effort to keep the information on this site accurate, complete, and up to date, but we don’t guarantee that all content is error-free or current. The material is provided for general information and shouldn’t be relied on as the sole basis for decisions.

This site may include historical information, which is not current and is provided for reference only. We may modify or remove content at any time without prior notice.

SECTION 04 · PRICING

Modifications and Pricing

We work to keep every price on our website and in our Google Shopping ads accurate and up to date. The price shown when you place your order is the price you pay — no hidden fees. Any applicable sales tax is calculated and shown at checkout before you pay.

In the rare event of a technical pricing error, we’ll notify you before processing your order, and you can confirm at the correct price or cancel for a full refund.

We may add, modify, or discontinue any feature or service at our discretion, and we won’t be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

SECTION 05 · PRODUCTS

Products and Returns

Some items may be available online only and in limited quantities. All purchases are covered by our Refund & Returns Policy, including 90-day returns with a free prepaid return label.

We aim to display product colors and images accurately, but actual colors may vary depending on your screen. We may limit sales of any product to any person or region, and limit order quantities.

Product descriptions and availability may change at any time at our discretion.

SECTION 06 · TRUST

Trust and Payment Terms

Product AuthenticityEvery product on giahao.com is genuine and sourced from trusted manufacturers and established suppliers. We never sell counterfeit, imitation, or replica goods.
Accurate PricingIf an item is listed at an incorrect price, we’ll contact you before processing your order — confirm at the correct price or cancel for a full refund.
Payment MethodsVisa, Mastercard, American Express, Discover, PayPal, and Google Pay. Card payments are processed securely by providers including Stripe and PayPal.
ChargebacksChargebacks are intended for fraudulent or unauthorized transactions. We may investigate and respond to chargebacks we believe are not legitimate.

When you place an order, you confirm that you’re authorized to use your payment method and that your billing details are accurate. If you have a question or concern about an order or charge, please contact us first — we’ll do everything we can to resolve it quickly. Nothing in these Terms limits your rights under applicable law or your card issuer’s rules. See our Billing Policy for details.

SECTION 07 · TOOLS

Optional Third-Party Tools

We may give you access to optional third-party tools or services. We don’t monitor or control these tools and have no input into how they operate.

These tools are provided "as is" and "as available," without warranties of any kind. You use them at your own risk and should review the third party’s terms before using them.

SECTION 08 · LINKS

Third-Party Links

Our site may link to third-party websites that GIAHAO LLC doesn’t own or control. We’re not responsible for their content and don’t endorse their materials, products, or services.

Please review a third party’s policies before any transaction, and direct complaints about third-party products to that third party.

SECTION 09 · FEEDBACK

User Submissions and Feedback

If you send us comments, ideas, suggestions, or other materials, you agree that we may use them without restriction. We have no obligation to keep submissions confidential, pay for them, or respond to them.

We may, but are not required to, monitor, edit, or remove content we determine to be unlawful, offensive, or otherwise objectionable. You are responsible for the accuracy of what you submit.

SECTION 10 · PRIVACY

Personal Information

Personal information you provide through our store is governed by our Privacy Policy.

SECTION 11 · ERRORS

Errors and Inaccuracies

Our site may occasionally contain typographical errors, inaccuracies, or omissions in product descriptions, promotions, offers, transit times, or availability. We may correct any error at any time.

If a pricing error affects your order, we’ll notify you before processing it and you can confirm at the correct price or cancel for a full refund. We have no obligation to update or clarify information except as required by law.

SECTION 12 · PROHIBITED

Prohibited Uses

In addition to the other restrictions in these Terms, you may not use the site or its content:

aFor any unlawful purpose
bTo solicit others to take part in unlawful acts
cTo violate any laws or regulations
dTo infringe our intellectual property or the rights of others
eTo harass, abuse, harm, defame, or discriminate
fTo submit false or misleading information
gTo upload or transmit viruses or malicious code
hTo collect or track others’ personal information without permission
iTo engage in spam, phishing, scams, or deceptive practices
jTo interfere with or bypass the Service’s security features

We may terminate your use of the Service for violating any of these prohibited uses.

SECTION 13 · LIABILITY

Disclaimer of Warranties and Limitation of Liability

We don’t guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. You agree that your use of, or inability to use, the Service is at your own risk. The Service is provided "as is" and "as available," without warranties of any kind.

To the fullest extent permitted by law, GIAHAO LLC and our directors, officers, employees, affiliates, agents, and suppliers will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind. Nothing in these Terms excludes or limits rights you have under applicable consumer protection law, or any manufacturer warranty that applies to a product.

SECTION 14 · INDEMNITY

Indemnification

You agree to indemnify, defend, and hold harmless GIAHAO LLC and our affiliates, partners, officers, directors, agents, and employees from any claim, demand, or expense — including reasonable attorneys’ fees — arising from your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 15 · LAW

Governing Law

These Terms of Service, and any separate agreements under which we provide you services, are governed by and interpreted in accordance with the laws of the State of Colorado, United States.

SECTION 16 · UPDATES

Changes to These Terms

We may update, change, or replace any part of these Terms at any time. The latest version is always posted on this page, and the "Last updated" date shows the most recent revision. Continued use of the website after changes are posted means you accept the updated Terms.

SECTION 17 · CONTACT

Contact Information

Questions about these Terms of Service? Contact GIAHAO LLC:

Emailsupport@giahao.com
Phone+1 (251) 416-2937
Business address3901 Pikes Peak Rd, Parker, CO 80138, USA
Business hoursMon–Fri 9:00 AM – 6:00 PM · Sat & Sun closed
Quick answers

Terms FAQ

GIAHAO LLC, a U.S. business located at 3901 Pikes Peak Rd, Parker, CO 80138.

Yes. The price shown when you order is what you pay, plus any applicable sales tax shown before payment. If there’s ever a pricing error, we contact you first.

Yes. Every product is genuine and sourced from trusted manufacturers and established suppliers. We never sell counterfeit or replica goods.

Visa, Mastercard, American Express, Discover, PayPal, and Google Pay.

The laws of the State of Colorado, United States.