Last Updated: April 2026
GIAHAO LLC is a U.S.-based online retailer specializing in walk-behind mowers, riding mowers, and garden essentials. We are committed to offering high-quality products sourced from trusted manufacturers, supported by transparent policies and professional customer service. We believe every customer deserves to shop with full confidence — knowing exactly who they are buying from and what to expect.
Business Details
| Company Name | GIAHAO LLC |
| Business Address | 3901 Pikes Peak Rd, Parker, CO 80138, United States |
| Support Email | support@giahao.com |
| Support Phone | +1 251 416 2937 |
| Support Hours | Monday – Friday: 9:00 AM – 6:00 PM (MST) Saturday – Sunday: Closed |
| Website | www.giahao.com |
What We Do
GIAHAO LLC operates an e-commerce store offering products across the following core categories:
- Walk-Behind & Riding Mowers — push mowers, riding mowers, zero-turn mowers, and replacement parts for residential and commercial use
- Garden Structures — sheds, garden structures, and swing sets to improve your outdoor space
- Garden Essentials — outdoor tools, planters, irrigation accessories, and outdoor décor
All products are sourced from manufacturers or authorized U.S. distributors and are 100% genuine and authentic.
Our Commitments
Quality Products
Sourced from trusted manufacturers and authorized U.S. distributors.
Free Shipping
Free standard shipping on all U.S. orders, including large freight items.
Secure Payments
All transactions are protected by 128-bit SSL and PCI-DSS-compliant processing.
90-Day Returns
We accept returns within 90 days of delivery for defective and non-defective items.
Manufacturer Warranties
Every product is backed by the original manufacturer's warranty.
Customer Support
Dedicated support team available Monday–Friday, 9 AM–6 PM MST.
Shipping Information
All orders are processed and shipped from our warehouse located in Parker, Colorado, United States. Delivery timeframes depend on the product type:
- Small & medium items: typically delivered within 1–3 business days after dispatch
- Large or freight items (mowers, garden structures): typically delivered within 3–7 business days, depending on carrier scheduling and your delivery location
For complete details, please visit our Shipping Policy.
Product Authenticity
GIAHAO LLC sources all products from manufacturers or authorized distributors located in the United States. Every item sold on our website is genuine and includes the applicable manufacturer warranty where available. We do not sell counterfeit, imitation, or unauthorized goods of any kind.
For more information, visit our Product Authenticity & Sourcing page.
Secure Payments
All payments on giahao.com are processed securely through trusted, PCI-DSS-compliant payment providers using industry-standard 128-bit SSL encryption. Customer payment information is fully protected during every transaction.
We accept: Visa, Mastercard, American Express, PayPal, Stripe, Google Pay, and Apple Pay.
Our Policies
We are committed to full transparency. For complete details on how we operate, please visit the following pages:
- 🚚 Shipping Policy
- 🔄 Refund & Returns Policy
- 🔒 Privacy Policy
- 📋 Terms of Service
- 💳 Billing Terms & Conditions
- ✅ Product Authenticity
- 🔐 Report Security Issues
- ❌ Cancellation Policy
- 💰 Billing Policy
- 🏢 Company Information
- 🙅 Do Not Sell My Personal Information
Customer Support
Business hours: