Questions & Contact Information
We're available Monday through Friday. If you have a question about a product, an order, or anything else — contact us directly. A real person will respond.
ADDRESS
3901 Pikes Peak Rd, Parker, CO 80138, USA
PHONE
BUSINESS HOURS
Mon – Fri: 9:00 AM – 6:00 PM
Sat – Sun: Closed
GIAHAO LLC is an independent authorized retailer of walk-behind mowers, riding mowers, and garden essentials. All products sold are 100% authentic and genuine. Brand names and trademarks referenced on this website are the property of their respective owners. GIAHAO LLC is not affiliated with, endorsed by, or sponsored by any brand listed.
Honestly
There are a lot of online stores selling the same categories we do. Some of them are good. A lot of them clearly don't use the products they sell or care much about who's buying them. We're not in that group.
We're not trying to be the biggest mower or garden supply store on the internet. We're trying to be the one you come back to — and the one you tell your neighbor about when they're standing in your backyard asking where you got that mower, pergola, or fire pit. If you've got a question before you order, or something's not right after — reach out. We'll actually help.
Every order matters. Every customer gets the same level of attention — whether it's a single garden tool, a full riding mower, or a complete outdoor setup.
— The GIAHAO Team
How We're Set Up
It's a focused team. We're not a warehouse with hundreds of staff — and that's a feature, not a limitation. When you reach out with a question or an issue, it gets handled by someone who actually knows the products and genuinely cares about getting it right.
Free shipping on all U.S. orders, 90-day returns, no restocking fees — those aren't promises we make to look good and then bury in fine print. They're just how we operate. Always have been.
FREE
SHIPPING ON ALL U.S. ORDERS
90
DAY RETURN WINDOW
$0
RESTOCKING FEES — EVER
Real
HUMAN SUPPORT ALWAYS
Our facility in Parker, Colorado — real inventory, ready to ship.
The brands we carry aren't chosen at random. We looked at what holds up, what customers weren't returning, and what we'd feel confident standing behind. That standard has not changed.
Independent Retailer: GIAHAO LLC is an independent authorized retailer. All products sold are 100% authentic and genuine, sourced through authorized U.S. wholesale distributors — including mower, pergola, and outdoor structure suppliers. We maintain supplier invoices and documentation for all branded products, available for verification upon request. All brand names and trademarks belong to their respective owners.
Where GIAHAO LLC Came From
Founded in Parker, Colorado
GIAHAO LLC founded in Colorado in 2026 — giahao.com launched online the same year to serve customers across the entire U.S.
Lawn care and outdoor living were always personal passions for our founders. Years spent researching mowers, testing equipment, and building out our own backyards kept turning up the same problem: the online stores selling this stuff were either vague, unreliable, or just didn't care what happened after the purchase went through.
That gap is exactly what pushed us to start GIAHAO LLC. If we were going to do this, we were going to do it the right way — genuine products, real documentation, honest pricing, and actual human support after the sale.
What We Actually Do
GIAHAO LLC is a Colorado-registered limited liability company. We specialize in walk-behind mowers, riding mowers, zero-turn mowers, sheds and garden structures, and swing sets. Every product we carry ties back to the same customer — someone who takes their home and their outdoor space seriously.